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Cancellation & Freeze Policies

YOU CANNOT USE THIS FORM TO CANCEL YOUR MEMBERSHIP. We understand life happens and would hate to see you go, but if you need to cancel your membership, please send an email requesting a cancellation to In your email, include the following: your name and reason for cancellation. Once your email is received, you can expect a reply confirming your cancellation in 1-3 days.

For more info on canceling please see our FAQ at the bottom of the “Membership” page or contact us by email at respectively.

We also offer the option to freeze your membership for just $5 a month. You can freeze and unfreeze your account via email us at Freezing will be indefinite until you notify us to unfreeze your account. For more info on canceling or freezing , please see our FAQ at the bottom of the “Membership” page or contact

Send Us a Note

Let us know how we are doing or if you have any questions. Note: You cannot use this form to close your membership.

Hours of Operation:

Fit Evo is open 7 days a week.

Monday-Thursday 4:00am-12:00am (midnight),

Friday: 4:00am-11:00pm

Saturday-Sunday 6:00am-11:00pm.

We are open every major holiday except Christmas day.

6:00am-2:00pm on Christmas Eve

6:00am-2:00pm on Thanksgiving Day.

6:00am-2:00pm on the 4th of July.

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